Questions & answers

Standard self-serve products ship in 48 hours. The exact turnaround for each product is shown on the product page (e.g. browse the catalog and check the “Ships in…” badge). Custom builds and quote-required products take 1–3 weeks depending on complexity.

PDF, PNG, JPG, SVG, AI, and EPS up to 50 MB. Vector files (PDF, SVG, AI, EPS) give the cleanest print at any size. If your file is too low-resolution we'll email you before printing.

Yes. Check the “add design service” option at checkout or request a quote describing your goals. Design service runs $75–$250 depending on complexity and includes two revision rounds.

Yes — pickup is available at our Charlotte, NC location and at partner Signarama franchises in major metros. Choose your fulfillment method during checkout.

After payment, we email you a digital proof. You can approve directly from the email or request changes. Production starts only after you approve. Most proofs go out within 1 business day.

Because every product is custom-printed to your specification, we don't accept returns of approved orders. If your proof was wrong or your print arrives defective, we'll remake it at no charge. Email hello@signexpert.shop within 30 days of delivery.

We ship to the United States and Canada. International orders are quote-only — please use the /quote form.

Every confirmation email includes a tracking link. Click it any time to see current status. If you've lost the email, contact hello@signexpert.shop with your order number and we'll resend it.